STARTING SERVICE
TELEPHONE
Our Customer Service Representatives are available at 510-748-3900.
Monday, Tuesday, Thursday, Friday: 8:00 a.m. - 5 p.m.
Wednesday: 9:30 a.m. - 5 p.m.
IN PERSON
The AMP Service Center is located at 2000 Grand Street (at Clement Avenue) in Alameda.
Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5 p.m.
Wednesday: 9:30 a.m. - 5 p.m.
To start service, the following information is required for all responsible persons on the account:
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Name, service address, and home telephone number
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Social security number (required - not a credit check)
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Employer’s name, address, and telephone number
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Spouse/roommate information, if applicable
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Reference (friend or relative) name and telephone number
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Email address.
Fees:
- An Account Establishment Fee of $15 will be assessed at sign-up and will appear on the first bill.
- We may require a deposit if personal or employment information is incomplete or where there is a history of late payments.
- New commercial accounts will be charged a minimum $300 deposit which will be included in the first bill. The deposit is based on twice the monthly average use of a similar business.
STOPPING SERVICE
The following options are available for customers wishing to stop electric service in their name. Please be ready to provide a forwarding address for your final bill.
TELEPHONE
Our Customer Service Representatives are available at 510-748-3900.Our Customer Service Representatives are available at 510-748-3900.Monday, Tuesday, Thursday, Friday: 8:00 a.m. - 5 p.m.Wednesday: 9:30 a.m. - 5 p.m.
IN PERSON
The AMP Service Center is located at 2000 Grand Street (at Clement Avenue) in Alameda.
Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5 p.m.
Wednesday: 9:30 a.m. - 5 p.m.